BEUMER Group won the Innovation Award at the 2018 Airport Show in Dubai
29 May 2018
BEUMER Group held off strong opposition to win the Innovation Award at the 2018 Airport Show in Dubai. The prize-winning CrisBag® Reclaim on Demand triumphed in recognition of its being a revolutionary and smart development in airport baggage handling. Unlike the baggage check-in experience, the reclaim process has hitherto been conspicuously devoid of automation – but the CrisBag Reclaim on Demand system is set to redress the balance. Integrated into a tote-based baggage handling system such as BEUMER’s CrisBag, Reclaim on Demand extends tote-based baggage handling into the arrivals hall. As each item of hold baggage is unloaded from the aircraft/ULD it is placed in its own tote and transported to the arrivals hall, where it is held in an individual, secure kiosk. Instead of having to wait by the carousel, passengers will have the freedom to relax in the arrivals retail area, where they will have spending opportunities, before being notified via a text message to their mobile phone that their bags are ready for collection. A QR code sent to the same phone is used to unlock the Reclaim on Demand kiosk.