Dublin Airport won Accessible Airport Award


28 June 2016

Dublin Airport in Ireland won the inaugural Accessible Airport Award at ACI EUROPE’s Best Airport Awards, held recently in Athens, Greece. Dublin Airport Managing Director, Vincent Harrison, said: “This award recognises the significant efforts that the Dublin Airport team makes on a daily basis to ensure that disabled passengers and those with reduced mobility have the best possible airport experience. Winning this prize is a major endorsement for what we have achieved in this area to date and will encourage us to continue to improve the service that we offer to our disabled customers and to travellers with reduced mobility.” The judges for the award found that Dublin Airport “excels in accessibility features and facilities, including adult changing places, two separate relief areas for guide dogs, fully accessible retail and catering areas”, and had service level agreements for assistance provision that exceeded the European standards. The judges also cited Dublin Airport’s website accessibility, which meets the required accessibility standards for persons with disabilities. The Accessible Airport Award was introduced by ACI Europe in 2016 to mark the 10th anniversary of the adoption of Regulation (EC) 1107/2006 which relates to the rights of disabled persons and persons with reduced mobility when travelling by air. ACI EUROPE partnered with the European Disability Forum (EDF) to present the new award. The judging panel comprised members of the European Disability Forum’s Executive Committee as well as Fotis Karamitsos, Acting Deputy Director General for Mobility and Transport; Coordination of Directorates C and D, in the European Commission.

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