Rajiv Gandhi International Airport (RGIA) offers e-boarding facility to domestic fliers


12 January 2016

Rajiv Gandhi International Airport (RGIA) in Hyderabad, India, has become the first airport in the country to offer an e-boarding facility to domestic fliers. The seamless facility covers all the boarding processes right from entry into the terminal building of the airport to boarding the aircraft. Fliers, however, would have flexibility to follow the traditional process of showing a photo-ID to gain entry into the airport in case their Aadhaar (a 12-digit individual identification number) was not available. Developed in-house, the e-boarding solution eliminates the need for manual stamping of boarding cards even for physical boarding cards issued by CUSS (Common Use Self Service) machines or the check-in counters. Furthermore, the facility also covers end-to-end all the key passenger processes including entry to terminal, check-in, security check, boarding gate and boarding bridge check before entering the aircraft. With the implementation of e-boarding at RGIA, a domestic passenger now needs only a mobile e-boarding card and an Aadhaar Card number to gain entry into the airport. GMR Hyderabad International Airport Ltd (GHIAL) CEO, S G K Kishore, said: “After the successful pilot of the project and a go-ahead from Bureau of Civil Aviation Security (BCAS), we have used our internal capabilities to commence the e-boarding facility in the shortest possible time.”

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