Dubai Airports contracts Siemens for BHS operation and maintenance services
15 October 2015
Dubai Airports has contracted Siemens Postal, Parcel & Airport Logistics to provide operation and maintenance (O&M) services for its baggage and material handling systems at Dubai International Airport. The contract includes the baggage handling systems (BHS) for terminals 1, 2 and 3 as well as a recently established material handling system in the vicinity of the Dubai Flower Centre. The contract covers a period of several years with the option for a further extension. The basis of the O&M contract has been established on key performance indicators (KPIs) ensuring the highest service standards across the airport. It covers all facets of operational support, trouble-shooting and improvements, as well as preventive and predictive maintenance.